Branch Manager

P: 661.362.0400
F: 661.362.0415

Read Bio

Lynda began her escrow career in 1983 working for a small independent escrow company, owned by her grandmother. She moved to the Glendale area in 1986 and continued working in the Glendale area as well as La Canada and Pasadena until 2001 when she moved her career closer to home in the Santa Clarita Valley. Lynda has enormous pride and tremendous loyalty to her community. She has never been happier than working in the valley that she has lived in, loves and where she and her husband have raised their family for the last 18 years.

Lynda’s expertise includes all aspects of Residential Resale, Refinance, 1031 Tax Deferred Exchange, Commercial and Investment transactions.

Lynda opened the first Branch Office of Glen Oaks Escrow in December 2004. Lynda’s commitment and dedication to providing unparalleled customer service, her expert technical knowledge and her incredible support staff have earned her and Glen Oaks Escrow/Valencia, an excellent reputation in the Santa Clarita Valley.


 Escrow Officers

P: 661.600.0920
F: 661.412.0158

Read Bio

Cynthia Moller is a Senior Escrow Officer, who specializes in commercial and bulk sales and loves giving back. With nearly three decades of escrow experience, she has an exceptional depth of industry knowledge that she readily offers up in her blog, “Ask Cynthia,” and to her loyal clients at Glen Oaks Escrow in Valencia..

“I like to be out front – talking, writing and presenting ideas about this great industry we’re a part of,” she said. “With today’s advanced technologies, we can easily do this, yet it’s rare to find escrow companies taking advantage of the opportunities. That’s what drew me to Glen Oaks Escrow. They’re a forward-thinking company with amazing communications and state-of-the-art processes that enable me to serve my clients better.” 

Cynthia started in banking, moved over to escrow and immediately began working on complex transactions like assumptions, notes and deeds of trust. Today, clients appreciate her technical expertise in a wide range of escrow transactions. Her area of specialization is commercial and bulk sales, but she also successfully manages residential and liquor license transfers.

Cynthia is also a “front person” in her personal life. As a “drop in” singer with several local southland bands, she often performs at events to support charities like the Food Pantry. When she’s not onstage or working with non-profit organizations like Habitat for Humanity, this hardworking Mom brings her vibrant personality home to share with the three biggest joys in her life – her children.

P: 661-362-0400
F: 661-255-4200

Read Bio

Shannon R. Gutierrez grew up in the Santa Clarita Valley and started building her escrow career as a receptionist with an in-house escrow company. While she was there, she gained valuable experience in each and every department, prior to being promoted to Escrow Officer and then Escrow Manager.

Currently, Shannon serves as Senior Escrow Officer at our Glen Oaks Escrow Valencia office where she brings immense value to our clients, team and organization.

On a daily basis, she provides a listening ear and guidance to clients and has a special knack for making them feel at ease, even in the most challenging circumstances.

When she isn’t meeting with clients, Shannon works meticulously to manage every piece of the escrow process to ensure that it all comes together perfectly, creating an exceptional experience for the client.

Coupling decades of experience in residential, refinances, REOs and short sales with her detail-oriented nature and impeccable level of client service, Shannon helps clients obtain their dreams of being homeowners each and every day. In her free time, Shannon enjoys spending time with her family.

P: 661.362.0400
F: 661.362.0415

Business Development

P: 818.309.6290

Read Bio

Shelley Valencia brings a rich and varied background to her position as Senior Business Development for Glen Oaks Escrow and serves the Glendale, Burbank and foothills region.  More than two decades in title, home warranty and disclosure provide her with keen insights into the needs and business objectives of today’s banks, Realtors, brokers, sales agents and the expectations of their clients.

Shelley joined Glen Oaks Escrow in 2005 as its first Sales Representative. “I’ve known Scott Akerley, CEO of Glen Oaks Escrow, since our school days and was thrilled at the opportunity to join his team, she said. Building enduring client relationships is important to me, and that’s been possible with the support, professionalism and consistent integrity of this organization. I absolutely love what I do and consider Glen Oaks Escrow my second family.” Shelley’s own high standards and dedication have earned her accolades as well, most notably from the Burbank Board of Realtors for Affiliate of the Year in 2009.   Her expertise, friendly demeanor and can-do attitude have opened doors and won many referrals from pleased clients.

A native of Canada, Shelley is happiest when she’s in the sun, boating, water skiing or just spending quality time with her husband, Robert, and their two daughters.

Regional Escrow Operations Manager

P: 818.863.1334

Read Bio

With over 40 years of experience, Milly Miller is highly respected and considered a pundit within the Southern California escrow and real estate community. Milly started her progressive career working as a real estate agent. She later moved into the mortgage industry, where she worked as a loan officer for one of the country’s largest lending institutions. Through her roles in these peripheral industry titles, it was the escrow world where Milly felt her abilities and strengths would be the best fit and where she has settled in for over 35 years.

As an escrow officer, Milly has worked on every type of escrow transaction, ranging from Residential and Commercial to REOs and 1031 Tax Deferred Exchanges. While running a highly profitable REO desk during the REO “boom,” Milly established new procedures and systems to streamline the escrow process for both the banks and clients. Her processes were quickly adopted by the REO banks, earning her one of the top REO desks in the country.

As Vice President of Escrow Operations for Pango Group, Milly is responsible for multiple escrow units and branches within the company and all aspects of the company’s escrow functions, including compliance and Escrow Advisory. She provides compliance and operational support to all of Pango’s various branches. In addition to Milly’s broad level of escrow knowledge, her additional experience working within these neighboring industries has provided her with the level of expertise needed to keep our escrow staff trained in all areas that may affect our partners and clients. It has also afforded her a unique perspective to manage all of our employees with empathy while promoting a robust customer-centric philosophy.

Through Pango-offered life coaching, Milly embraced the program and worked in her own life to make some significant and life-changing decisions that have improved her life in many ways. Milly has reached many financial and health goals and turned her life onto a very positive trajectory. Milly now coaches others within the Pango Group. As a coach, Milly works with others to help them find and attain their passions, dreams, and goals. Milly has seen first-hand what coaching can bring into your life, and she is passionate about helping others reach their full potential.

Milly has worked with the Pango Group since mid-2004. She is highly motivated and is always searching for opportunities to grow and learn more about herself, others, and our industry.